Complaints Procedure

It is unfortunate if you have a complaint about the service you have experienced. However, we kindly ask that you share your complaint with us.

You can submit your complaint via the contact form and/or by regular mail. We will review your complaint and do our best to resolve it to everyone’s satisfaction.

Address Details

Ofee
Beukenlaan 23-009
1701 DA Heerhugowaard
The Netherlands

E-mail: info@ofee.nl

Handling of Complaints

After receiving your complaint, you will receive a confirmation from us.
We will respond to your complaint within 7 days of receipt.

If the complaint requires more time, we will notify you accordingly.